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Get to know your users, and save the relevant information for later use. All messaging apps, including WhatsApp, Apple Business Chat and Facebook Messenger, can be accessed from one platform (WhatsApp Messenger, Apple Messenger, Telegram, Facebook Messenger, Facebook Messenger). You can resolve customer queries faster and more interactively using pictures, videos, audio messages, documents, and images. Simple automation processes can improve the quality and efficiency your customer service. Communicate with customers both synchronously or asynchronously. Reach out to your customers via their preferred communication channel. The Messenger Communication Platform allows you to manage customer communications intuitively, professionally, in compliance with data protection regulations, and in complete compliance with them. Your customers have the option to contact you via the most popular global messaging apps like WhatsApp, Apple Business Chat and Facebook Messenger. Zowie analyzes historical chats, FAQs, and knowledge bases and automatically determines which questions to automate. You can speak English, Spanish or German, or any other of the 56 languages that we support. Because Zowie has already been trained to speak your language, it's easy for you to scale your customer service. Zowie scales customer service across different markets in a single click. Zowie is flexible and can be modified as needed. ADDINT SYNIRC TO LIMECHAT SOFTWAREIntegrate Zowie into any customer support software such as Intercom, Zendesk or LiveChat. Zowie automates all channels with a single click, giving you the power to provide omnichannel customer service. Zowie is an AI chatbot that learns by itself and can automate 30% of customer queries in a day, and up to 92% in six weeks. You can have an AI chatbot within minutes, not months. Zowie automates 30% of your requests immediately, helping you to grow and freeing up your human agents. Zowie will get to work on your data in order to automate repetitive customer service queries. You can route and assign messages to the correct team member, collaborate in real-time with private messages, see how two-way conversation moves faster, and then you can route and assign messages. Heymarket combines enterprise-grade security and unparalleled productivity. Heymarket allows you to harness that power at scale by offering a texting service suitable for all businesses. Text messaging has an open rate of 98% and a reply rate of over 50%. Messaging customers is more effective than any other communication method. Heymarket's business messaging app allows you to reach customers wherever they are on their phones using omnichannel capabilities. Your customers are communicating with you via SMS, Facebook, WhatsApp, and other messaging platforms. It allows anyone to quickly and securely integrate all the tools they use every day to manage customer relations. ![]() Heymarket is a business messaging platform that was designed with teams in mind. ADDINT SYNIRC TO LIMECHAT FREEPlease feel free to drop in a few lines at in case you have further queries.Heymarket allows you to communicate with customers via any messaging channel through one shared inbox. Step 1: Please cross-check if you're using the correct host ( as per your WebEngage data center) as the parent URL for building the resource endpoint in your API call. Step 3 (If the Account Admin has been remove from your WebEngage dashboard): Please replace the invalid API Key in all active and future API calls with the Key of an admin that has sufficient permissions to authenticate the call. ADDINT SYNIRC TO LIMECHAT UPDATEStep 3 (If the Account Admin doesn't have sufficient permissions): You can edit their access permissions by clicking Edit > Selecting Account Management and Update Data > Save. Step 2: Once Identified, go to Profile > Account Admins to cross-check if the respective admin has sufficient access permissions to Account Management and Update Data to authenticate REST API calls. We will help you identify the Account Admin to whom the API Key in question, belongs. Step 1: Please reach out to, mentioning the API Key being used. Invalid authentication/access | Unauthorized access ![]() Step 2: Please drop in a few lines at if the issue persists. Step 2: Please cross-check that you're accessing a valid WebEngage resource which can be either of the following: /users, /events, /transaction, /feedback/, /survey/response/ ADDINT SYNIRC TO LIMECHAT CODEStep 1: Please cross-check that you're using the correct License Code as a path parameter in the API resource endpoint. ![]()
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